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Spring Conference Program
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7:30 a.m. – 8:30 a.m.  Registration & Continental Breakfast with Exhibitors
8:30 a.m. 
A Welcome from the VNA President

8:35  10:00 a.m. 

Influencing Behaviors in a Changing Landscape

Edmund Tori, DO, FACP, CH

Associate Director, MedStar Institute for Innovation (MI2)

Director, The Influence Center at MI2


Everything around us is changing... and changing fast. In our professional and personal lives, the rate of change is unprecedented. At times, it can be overwhelming. How can we keep up with it all? Rather than focusing on the change, let’s learn to master that which does not change.

Influence, persuasion, body language, and rapport are the keys to moving others and influencing behaviors. The good news? You already do it every day. With small tweaks, you can dramatically increase your ability to move people and influence behavior. In this engaging talk, you will gain the strategies, tips and general principles to guide every relationship you have: professional and personal.

10:00 a.m. – 10:30 a.m.
Break/Visit with Exhibitors
10:30 a.m. – 11:30 a.m.
Value Based Care and the Cultural Shift
11:30 a.m. – 12:30 p.m.
Lunch & Visit with Exhibitors
12:30 p.m. – 1:45 p.m.

Improving the Patient Experience Through Compassionate Connected Care: What Every Nurse Should Know


Associate Chief Nursing Officer, Press Ganey

Compassionate connected care is integral to ensuring exemplary patient experience and outcomes. However, in today’s complex healthcare environments compassionate and caring behaviors can get lost in the complicated and technical work environment in which nurses now practice. This session will illustrate national data trends and current research findings, as well as illustrating best practice strategies and tactics,  that can impact patient experience outcomes.

1:45 p.m. – 2:00 p.m.
Break/Visit with Exhibitors
2:00 p.m. – 3:00 p.m.

Taking Care of the Caregivers: A Leader’s Guide to Resilience

Jeffrey N. Doucette, DNP, RN, FACHE, NEA-BC, CENP

Senior Vice President and Chief Nursing Officer

Thomas Jefferson University Hospital

As you lead, are you fully present in your work? Do you feel like anxiety and stress in your work environment impede your effectiveness and performance? This session will help you cultivate courage and confidence in the face of workplace challenges. You will learn how to exceed organizational goals in the long term without neglecting what is happening in the here and now. Sharpen your leadership skillset and learn techniques to improve your mindfulness, presence, and your innate leadership gifts whether you lead from the bedside or in the boardroom.

 3:00 p.m. – 3:45 p.m. The Move to Population Health & Value-Based Care in the Commonwealth  
Daniel Carey, M.D.
Secretary of Health and Human Resources
 3:45 p.m.  4:30 p.m.

Every Nurse Can (and Must) Lead

Pamela F. Cipriano, PhD, RN, NEA-BC, FAAN
President, American Nurses Association

Dr. Pamela Cipriano will discuss how every nurse exerts leadership and must be prepared to advocate for patients or themselves while balancing the demands for improving quality along with the economic realities of health care. Nurses will leave with strategies to lead from all levels in a value based care world.

4:30 p.m. 

Session descriptions are subject to change.