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Pre-conference Leadership Workshop


Developing Effective Communication Skills for a Healthier Workforce
This Pre-Conference Leadership Workshop will be presented by Diane Salter of the Healthy Workforce Institute.

 
Diane Salter,  MSN, RN, CPAN, NE-BC
Bullying & Incivility Content Expert 
Healthy Workforce Institute
 
 

VNA Pre-Conference Leadership Workshop
Developing Effective Communication Skills for a Healthier Workforce


 Time Topic Presenter
7:30 - 8:00 a.m. Breakfast
8:00 - 9:30 a.m. Exploring Communication Styles

Diane Salter, MSN, RN, CPAN, NE-BC
Bullying & Incivility Content Expert
Healthy Workforce Institute

9:30 - 9:40 a.m. Break
9:40 - 11:10 a.m. Strategies to Develop Effective Communication Skills Diane Salter, MSN, RN, CPAN, NE-BC
Bullying & Incivility Content Expert
Healthy Workforce Institute
11:10 - 11:30 a.m. Break and Pick Up Lunch
11:30 - 12:30 p.m. Promoting Collegial Relationships
Diane Salter, MSN, RN, CPAN, NE-BC
Bullying & Incivility Content Expert
Healthy Workforce Institute

Ineffective communication is cited as the most common cause of medical error. Yet, we don’t often teach healthcare leaders how to develop and foster good communication skills in themselves and their teams. 

The message is clear - communication skills may be as important, if not more important, than clinical skills. This workshop is designed to teach healthcare leaders the essential strategies and tactics they need to develop better communication skills for a safe and healthy workforce.

Continuing Education Disclosure:
Participants may earn 4 contact hours for participation in the Pre-Conference Leadership Workshop. Attendance at the entire program and completion of an evaluation is required.

The Virginia Nurses Association is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.